TrustRadius Insights
Webgility has proven to be an invaluable tool for businesses, providing a range of use cases that have positively impacted their …
Starting at $109 per month
View PricingOverview
What is Webgility?
Webgility is a multichannel eCommerce software which provides automated accounting and inventory management. It is optimized for QuickBooks Desktop and NetSuite users who sell on multiple channels.
Recent Reviews
Pricing
Pro
$109 (billed annually)
Cloud
per month
Advanced
$199 (billed annually)
Cloud
per month
Premium
$399 (billed annually)
Cloud
per month
Entry-level set up fee?
- No setup fee
For the latest information on pricing, visithttps://www.webgility.com/pricing
Offerings
- Free Trial
- Free/Freemium Version
- Premium Consulting/Integration Services
Starting price (does not include set up fee)
- $109 per month
Product Demos
Ecommerce Accounting Automation with Webgility
YouTube
Webgility Features | Learn How Webgility Makes Ecommerce Businesses Easier
YouTube
Webgility Opinel Demo Copy
YouTube
Webgility Company Overview | An Ecommerce Automation Software
YouTube
How Webgility Makes Selling Easier
YouTube
Webgility Online Version 6 | New Ecommerce Automation Feature
YouTube
Product Details
- About
- Integrations
- Competitors
- Tech Details
- FAQs
What is Webgility?
Webgility is ecommerce automation software that connects ecommerce apps to an accounting solution, with applications such as QuickBooks Online or QuickBooks Desktop to ecommerce stores, marketplaces, and point-of-sale systems — no IT necessary. Webgility helps users to adopt new sales channels, to find new customers.
Automation syncs ecommerce data — inventory, shipping, purchasing, pricing, and more — and accounting data automatically across sales channels, to reduce errors and manual data entry, improving bookkeeping accuracy. And it can be used to track cash flow and profitability, and sort tax revenue across jurisdictions automatically.
Webgility was founded in 2007. According to the vendor the platform serves over 5,000 businesses and processes over 80 million transactions annually, and it is a top integration for Quickbooks. All plans include free onboarding and support.
Webgility helps users to:.
>>Connect ecommerce systems<<
Webgility integrates with over 50 ecommerce platforms, including Shopify, Amazon, eBay, Walmart, Etsy, and Wix.
>>Eliminate manual data entry<<
Webgility records online income, transactions, sales tax, and fees in accounting platform automatically.
>>Keeps books current<<
Transactions and payouts record in real time, so books don't fall behind.
>>Close books quickly<<
Accounts neatly match bank deposits, so users' accountants can close the books quickly each month.
>>Organize tax revenue automatically<<
Webgility collects and records sales tax from all sales and organizes it by jurisdiction in an accounting platform for easy filing.
>>Never oversell inventory<<
Manages pricing and inventory across sales channels and accounting software automatically.
>>Improve operational efficiency<<
Automate purchasing, fulfillment, returns, refunds, and other workflows to improve operational efficiency.
>>Manages ecommerce business from one place<<
Improve organization and never toggle between sales, payment, and shipping platforms again.
>>Stay compliant<<
All accounting entries are compliant and tagged, so as to easily audit and roll back changes.
>>Collaborate<<
Share the account with a bookkeeper, accountant, or outsourced accounting firm.
>>Track expenses accurately<<
Get a closer look at marketplace, payment, and shipping fees, and identify more ways to save.
>>Customize to meet a business's needs<<
Personalize Webgility settings by sales channel with field-level mapping control.
Webgility Features
- Supported: Ecommerce accounting automation
- Supported: Multichannel inventory sync
- Supported: Shipping management including 3PL and dropshipping
- Supported: Product list transfer
- Supported: Purchase order automation
Webgility Screenshots
Webgility Video
The Webgility Overview for Ecommerce Accounting Automation
Webgility Integrations
- QuickBooks Online
- Shopify
- BigCommerce
- WooCommerce
- Wix
- Right Networks
- Endicia
- Square POS
- QuickBooks Desktop/Enterprise
- Amazon
- Walmart
- eBay
- FedEx
- Stamps
- Magento
- Etsy
- QuickBooks POS
Webgility Competitors
Webgility Technical Details
| Deployment Types | On-premise, Software as a Service (SaaS), Cloud, or Web-Based |
|---|---|
| Operating Systems | Windows |
| Mobile Application | No |
| Supported Countries | USA |
| Supported Languages | EN |
Frequently Asked Questions
Webgility is a multichannel eCommerce software which provides automated accounting and inventory management. It is optimized for QuickBooks Desktop and NetSuite users who sell on multiple channels.
Webgility starts at $109.
The most common users of Webgility are from Small Businesses (1-50 employees).
Comparisons
Compare with
Reviews and Ratings
(26)
Community Insights
TrustRadius Insights are summaries of user sentiment data from TrustRadius reviews and, when necessary, 3rd-party data sources. Have feedback on this content? Let us know!
- Business Problems Solved
- Pros
- Cons
- Recommendations
Webgility has proven to be an invaluable tool for businesses, providing a range of use cases that have positively impacted their operations. Users have praised Webgility for its tracking facilities and active control, enabling them to effectively manage changes and returns on investments. The software's syncing capability has been particularly applauded for its power and concurrency, allowing users to effortlessly manage stock and shipping. As a result, customers have reported increased order volumes and reduced returns, leading to improved revenues. This has simplified processes within organizations, enabling users to focus on more profitable services and enhancing the overall business climate. Moreover, the intuitive and easy-to-use nature of Webgility has made it an integral part of businesses, with its ability to connect all the pieces effortlessly, simplifying accounting processes and saving time. Users have successfully imported sales information from multiple sources such as Amazon and Shopify, quickly imported transactions across different companies with their own rules, and streamlined the invoicing process by pulling data from multiple sources and allowing for customized import options. Additionally, Webgility's automatic syncing feature secures sales channels, simplifies cash flow and profitability management, automates data retrieval and loading into QuickBooks Online, benefiting both finances and inventory management. Despite some issues with cancellation and billing, users have generally had positive experiences with Webgility's reporting options. The software's customer service has also been commended for being knowledgeable and responsive to users' needs. Overall, Webgility solves key problems faced by businesses by optimizing various aspects of their operations including order management, inventory tracking, syncing with different platforms, accounting processes, reporting options, and customer service support.
Improved efficiency and control: Several users have stated that Webgility greatly improves the efficiency and control of their business processes. They appreciate how the software reduces flaws and allows them to focus on profitable aspects of their business.
Real-time accounting features: Many reviewers have mentioned that they value the real-time accounting features provided by Webgility. They find it convenient to access their accounting information through Webgility Cloud Services, allowing them to work ahead and have their accounting available everywhere.
Tailored reporting capabilities: Numerous users have praised the tailored, customizable, and personalized reporting capabilities of Webgility. They find this aspect of the software to be a great advantage, as it allows them to generate reports that meet their specific needs and preferences.
Limited marketplace and POS system integration: Several users have expressed the desire for Webgility to expand its range of marketplaces and export countries, as well as integrate with more POS systems. This would allow them to reach a wider customer base and streamline their operations across different platforms.
Confusing user interface: Some users have found the user interface of Webgility to be confusing and not very intuitive, particularly during the initial setup. They have mentioned that certain menu options are split apart with unusual group names, which adds to the confusion. Improving the clarity and organization of the interface could greatly enhance the user experience.
Slow posting and download times: A number of users have reported experiencing slow posting and download times while using Webgility. This can be frustrating and time-consuming for businesses trying to manage their e-commerce operations efficiently. Enhancing the speed and performance of these processes would greatly benefit users' productivity.
Based on user reviews, the most common recommendations for Webgility are as follows:
-
Prioritize training and explanations before deployment. Users suggest that better training and explanations would be beneficial before using Webgility. This would help users fully understand the functionality and capabilities of the software.
-
Understand your needs and integrations. It is recommended to have a clear understanding of your business requirements and the integrations you need before using Webgility. This will ensure that the software meets your specific needs and helps streamline product and order management effectively.
-
Take advantage of Webgility's support and versatility. Many users highlight the top-notch support provided by Webgility, praising its professionalism and helpfulness. They also appreciate the software's versatility, making it a suitable solution for small to large businesses seeking efficient order aggregation into Quickbooks.
It is worth noting that while a majority of users recommend Webgility as a fantastic solution, there are some who advise against using it or suggest looking elsewhere. However, overall, Webgility receives positive feedback for its ability to save time, excellent customer service, and meeting the needs of businesses importing online orders into Quickbooks desktop.
Reviews
(1-4 of 4)Companies can't remove reviews or game the system. Here's why
August 13, 2021
Webgility - Time saving platform for e-commerce
Webgility is an E-Commerce platform that is quite powerful, flexible and has an easy-to-use intuitive interface. It is primarily used for automating accounting for businesses, on an online forum. The data in Webgility is always synced automatically and it secures all your sales channels, which is great. Webgility also keeps track of all your cash flow and profitability, at your fingertips.
- Webgility is also quite convenient when it comes to filing sale transactions and sales tax.
- Webgility has been a great source for many years for me, as the software has proved to be the perfect gap between marketplaces and Quickbooks.
- It is not expensive nor heavy on the budget, which means it is reasonable for everyone to use. Apart from that, another pro I have noticed with my experience is that Webgility seamlessly integrates with Quickbooks. Webgility also has a great feature of presenting orders in a useful way, which posts back while storing channels and posting whenever for Quickbooks Enterprise.
- As a user, customer service holds immense importance for me and I personally think the customer support of Webgility is topnotch.
- Webgility provides simplicity and ease of access when the user is using the program.
- There are certain deprivations associated with Webgility. Some of them are that it does not answer phones or emails. I feel that the concept of Webgility is great, but at the same time, you have to know exactly what to do in order for the system to work properly, effectively, and efficiently.
- In the beginning, I felt it was complicated software, so it took time to learn. Since then the experience has been smooth and good.
- The program of Webgility has a highly user-friendly interface that is quite easy to understand and grasp for different users.
- The IT support of this tool is professional.
- Cost effective tool.
- Webgility is great when it comes to product management as well, which is a great advantage in my opinion.
It is one of the best platforms I have ever used. Webgility has been very helpful in mitigating human errors, which leads to so much time-saving. Webgility connects all the pieces, like a messed-up jigsaw puzzle, and keeps the orders synchronized well in Quickbooks.
March 03, 2020
Longtime 5 Year Customer - Do NOT recommend
Score 1 out of 10
Vetted Review
Verified User
Longtime 5 year customer. I spoke to them about downgrading because we are closing our business. I was told no problem just to use trial verson, when I tried to use the trial version it made me schedule a demo. I had to schedule one. During the demo, they told me it wouldn't work because I use QBPOS which I had already told them about when I started speaking to them about downgrading. I had to scramble to find another solution to get me through a couple of weeks before my subscription was due for another quarter (going out of business before that). Once I found a solution, I requested a cancelation and they said they canceled it. 6 days later they charged my account for $450!!! They won't return the funds. We have hardly any funds in our account and are only selling on avg 3 orders per day. I've had to resort to posting a bad review because apparently they do not abide by their word, nor do they care about a 5-year customer relationship.
- I'm not going to say anything positive about them
- Don't lie to your customers
- I'm not going to say anything else about them except they lie and take your money.
I have tried many multi-channel software programs and it all depends on your needs. I used Shopify and QBPOS and that is why I choose Webgility in the first place. All software programs have good and bad points it just depends on how you use them. I simply do not recommend using a program if you cannot trust them with your credit card information and they don't honor their word. If $450 means more to them than being honest and honoring a 5 year customer relationship they are doing something wrong.
April 01, 2019
Fantastic Program
We made the decision to bring Unify/Webgility into our environment a year ago. It may have been one of the best decision we have made recently. The program and support is a lifesaver. Himanshu's & Devendra's team at the call center is fantastic and knowledgeable. We rarely run into issues but when we do they are there for support.
- Almost no wait time to speak to a technician
- The technician team is knowledgable and effective
- They offer a fantastic service allowing my team to concentrate on bringing in revenue not doing data entry.
- QuickBooks integration is better than anyone else we have a webconnect program with.
- Stronger shipping program
- With the cost of living and cost of doing business in Califorina, we cannot pay someone to do what Webgility does for us.
February 15, 2018
Webgility - fast and easy online order downloading and importing
We use eCC Webgility (desktop version) to manage our sales. The accounting department downloads sales from 3 online stores and imports them into QuickBooks. We have over 30,000 SKUs, and Webgility does a great job matching them (or mapping them if an exact match is not found) for easy import into our accounting file. There is no way I could manually process the volume of orders we have without Webgility. Also, I don't often have to call Webgility's support, as the program runs as I expect it to 99% of the time, but when I do call support, they are always quick to answer and quick to fix my problem. I've always left my support call satisfied with the solution provided.
- Support is excellent. Short wait time and screen sharing has resolved every problem I've had (and I've only had a few issues).
- Integrates extremely well with Big Commerce and QuickBooks.
- Handles our high volume of SKU's (30,000+) and sales really well.
- Download times can be a little slow. I recommend having something else to work on while the program downloads.
- For some reason, I don't always get an update notification when a new version is available.
- There is an on-going monthly fee, but our company finds it is well worth it for both the support we recieve as well as the time saved by not manually entering orders into out accounting software from our online store.
- The biggest ROI is absolutely time saved in entering orders.
Wegility was already in place when I started with the company. However, I have chosen to keep using it because of the ease of use as well as how well it works and how well it is supported by Webgility help desk. I also find it to be cost effective for our company. A total win-win.